Stylus Questions:


Which device do I have?

The following chart is offered as tool to help you figure out which device you have:

Device                Generation            Release Date            Dimensions

iPhone 5                    6th                       09/2012                 (4.87x2.31x.30)
iPhone 4s                  5th                       10/2011                 (4.54x2.31x.37)
iPhone 4                    4th                       06/2010                 (4.54x2.31x.37)
iPhone 3gs                3rd                       06/2009                 (4.55x2.44x.48)

iPhone 3g                  2nd                      07/2008                 (4.55x2.44x.48)
iPhone 2                    1st                       06/2007                 (4.50x2.40x.46)

iPad 4                        4th                       11/2012                 (9.50x7.31x.37)
iPad 3                        3rd                       03/2012                 (9.50x7.31x.37)
iPad 2                        2nd                      03/2011                 (9.50x7.31x.34)

iPad 1                        1st                       04/2010                 (9.56x7.47x.50)


Why should I use a case?

Cases are a great way to personalize your device while also protecting from dust, dings and scratches. Many cases increase device functionality by offering an integrated stand, keyboard or magnetic smart cover.


What is your return policy?

We pride ourselves on excellent customer service and want you to be happy with your purchase. If you are unsatisfied with your order please contact us immediately. Returns and exchanges must be made within 14 days or your order.

Our customer support department is available to assist you
Support@stylusshop.com
 
For more information, please take a look at our Refund & Exchange Policy

When can I expect to receive my order?

Orders placed before 5/2pm EST/PST Monday–Saturday are shipped the same day from our warehouse in Southern California. Shipping times depend on your location however most customers within the continental U.S. can expect to receive their items within 1-3 business days using USPS. 

If you paid for Overnight Shipping, 2nd Day air or 3-Day Select Shipping then your shipping time will reflect your choice. For example: If you purchase an order before 2pm PST today and purchased Overnight Shipping, you should receive your order tomorrow.


What are some benefits to using a stylus?

Our styli offer a noticeably smoother glide over your screen than your finger, which speeds user-device interaction. Stylus tips also have a smaller surface area than most fingers, which improves accuracy. Using a stylus also gets the bulk of your hand out of the way of your screen allowing for a less obstructive view of your work. Finally, styli lessen the frequency and need of screen cleaning as they help protect screens from annoying smears, scratches and fingerprints.


Which type of stylus tip will work best for me?

This often depends on your budget and which activities you plan to perform with your stylus. Most of the capacitive styli we carry feature one of the following two tips.

“Soft Touch” Tips are made from a smooth black silicone. These greatly improve the glide and accuracy of most activities including tapping and scrolling.

“Precision Touch” Tips are made of a smooth metallic nylon mesh. While these can be a bit more expensive, they offer the finest precision available and glide effortlessly across the screen. This tip is preferred for those who use their device for detailed work such as drawing or handwriting.


Which stylus is compatible with my device?

“Capacitive Touch Screen” Devices are designed to require skin contact (usually a finger) in order to operate. This design requires capacitive stylus tips to be the approx. thickness of a small fingertip in order to allow their touch to register on the screen of a capacitive device. We find that many frustrated consumers are in search of finer tips for more detailed work. These don't exist due to screen compatibility. However, it is actually not the size of the tip but rather the type of tip that will help achieve greater control and precision. We suggest our “Precision Touch” line for this purpose.

“Resistive Touch Screen” Devices are designed to require greater contact pressure through the use of a hard plastic, fine-tip stylus or sometimes even a fingernail. These devices usually include a stylus with purchase because the device is difficult or impossible to use without one.

We currently specialize in capacitive styli so the only resistive styli we carry are also capacitive but offer a “multi-device” dual function (capacitive tip on one end and resistive tip on the other).

Still not sure if your device has a capacitive or resistive screen?
A good rule of thumb is to ask yourself:
    
“Can I use my finger to interact with my device?” - If so, your screen is capacitive.   
     “Does my device require a hard plastic stylus?” - If so, your screen is resistive.


Will my stylus require batteries?

Typically, no. Only one of our styli requires batteries (the Sputnik, which features a laser pointer and reading light). All others are ready to use right out of the package.


Will my stylus require special software?

Typically, no. Think of our styli like a surrogate fingertip. If you currently use your fingertip to interact with your device then all of our styli will work for you right out of the package.


Which stylus apps do you recommend?

Although not required, many customers find the following apps helpful when performing tasks that require a bit more precision than tapping and scrolling actions. These apps can improve device interaction when a stylus is in use.

For note taking try: Ghostwriter
(features include a wrist guard and zoom-in writing area for greater precision).

For drawing/sketching try: Sketchbook Pro   or Paper 53
(from the makers of AutoCAD, the #1 software for designers & architects).